Business in any industry is becoming increasingly competitive, let alone healthcare. We help pharmacies succeed in today’s marketplace by increasing their market share through customer acquisition. We do this by strategically targeting the right customers, which allows us to be very efficient and effective in achieving results. The right customer for each pharmacy is different. That’s where we come in and find those in need and match it to the right care provider. Our service doesn’t just end with customer acquisition. We also assist with call center and administrative support. Learn more below
Customer Support
Hiring and training customer support and sales agents are especially challenging in the healthcare field. Good agents can only be obtained and retained by effective recruiting methods, competitive pay, and an ongoing training and quality assurance program. For an individual healthcare organization to keep up with industry changes takes them away from their core competency. Leave the customer support challenges to us. We operate a fully staffed call center that has a dedicated team for ensuring quality service and adherence to industry best practices.
Marketing
Hiring and training customer support and sales agents are especially challenging in the healthcare field. Good agents can only be obtained and retained by effective recruiting methods, competitive pay, and an ongoing training and quality assurance program. For an individual healthcare organization to keep up with industry changes takes them away from their core competency. Leave the customer support challenges to us. We operate a fully staffed call center that has a dedicated team for ensuring quality service and adherence to industry best practices.
More than just marketing, we have a complete solution for our partners. We understand the importance of taking a proactive approach to growth to drive long term results. With millions of patient inquiries generated, we are the right growth partner to help you stay a few steps ahead of your competition.
We understand both online and traditional media marketing. You won’t find many other organizations out there that can provide the depth of knowledge and skills that our team can bring to the table. We use these skills to create assets such as websites, apps and ads that help us reach the right patients to connect to the right healthcare organizations.
Admin Support
Customer and admin support is part of a total patient care program. We help with email management, document processing, validation, retrieval and other back-office programs to help our partner pharmacies or healthcare organizations. Ultimately, we just ease some of the admin burden and present information in a way that works best for your business.
Strategic Advisory/Consulting
Hiring and training customer support and sales agents are especially challenging in the healthcare field. Good agents can only be obtained and retained by effective recruiting methods, competitive pay, and an ongoing training and quality assurance program. For an individual healthcare organization to keep up with industry changes takes them away from their core competency. Leave the customer support challenges to us. We operate a fully staffed call center that has a dedicated team for ensuring quality service and adherence to industry best practices.
Years of experience in the healthcare business have allowed us to accumulate a wealth of information and resources. For some of our partners, we are able to provide assistance in connecting them to individuals who are qualified and industry experts in
- Operations
- Privacy
- Compliance
Work with us
If you are interested in working with us and believe in our goal of affordable, accessible, and safe healthcare, we encourage you to contact us. All of our partners are in general expected to have at minimum 10+ years of management experience in the healthcare industry, appropriate licenses, and a flawless record with industry associations, customer reviews, and other relevant measures of excellence.