Customer Insights (BI)

  • Competitive Intelligence & Landscape
  • Customer Persona’s & Segmentation
  • Targeting Strategies
  • Analytics/Data Mining

Customer Acquisition

  • Digital Marketing (SEO, PPC, A/B optimization, etc)
  • Traditional Media
  • Branding
  • Customer Education & Awareness

Operations & Infrastructure

  • Competitive Intelligence & Landscape
  • Customer Persona’s & Segmentation
  • Targeting Strategies
  • Analytics/Data Mining

Technology & Development

  • Digital Marketing (SEO, PPC, A/B optimization, etc)
  • Traditional Media
  • Branding
  • Customer Education & Awareness

Customer Support

  • Inbound Call Center & Administrative Support
  • Ongoing Training and improvements in Agent
  • training & Processes
  • Email Management
  • Customer relationship management
  • Document Processing and Validation
  • KPI Performance reporting
  • Backoffice